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Coronavirus Scams

It is unfortunate that during this time scammers see opportunity in crisis. There has been a rise in the number of scams being attempted.

Kent County Council Trading Standards have released the following information regarding known scams and how to keep yourself safe.

The UK Government has launched a Coronavirus Information service on WhatsApp To use the free service simply add 07860 064422 in your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started.


Tips to avoid being scammed:

  • Be cautious and listen to your instincts. Don’t be afraid to hang up, bin it, delete it or shut the door.
  • Take your time; don’t be rushed.
  • Say no to ALL doorstep sales and requests for money, even if they claim to be from a charity. If possible, stay safe and don’t even open your door.
  • If you are online, be aware of fake news and use trusted sources such as gov.uk or NHS.uk websites. Make sure you type the addresses in and don’t click on links in emails.
  • Only purchase goods from legitimate retailers and take a moment to think before parting with money or personal information.
  • Know who you’re dealing with – if you need help, talk to someone you know or report it to Citizens Advice Consumer Helpline – details are below.
  • Protect your financial information, especially from people you don’t know. Never give your bank card or PIN to anyone.

Contact information:

  • If you think you’ve been scammed, report it to the Citizens Advice Consumer Helpline on 0808 223 1133 where you can also get advice.
  • If you are in immediate danger, contact the police on 999.
  • Contact your bank if you think you have been scammed.