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⚠ Important information – bin collections update ⚠

This update is for those residents who should have received a recycling collection on either Saturday 9 January (adjusted from Thursday 7 January due to the new year changes) or Monday 11 January (adjusted from Friday 8 January).

As a result of recent significant staff shortages at Serco due to illness and isolation requirements, we have made the difficult decision not to catch up on these missed collections.

Instead, all of these properties will receive a double collection on their next scheduled recycling day – Thursday 21 or Friday 22 January. Extra crews will be working the rounds to ensure the excess recycling can be taken.

If you have extra paper and card, please bundle it up next to your bin. This should be no bigger than 60cm by 60cm, approximately the length of your arm. Extra plastic can be put out in a clear box. Please ensure that all glass is placed in the bin only to ensure the safety of our crews. This is a one-off arrangement for this collection only.

For those that are able to take any excess waste to the tip, slots can be booked on KCC’s website at…/visiting-a-hwrc-during…. The next available slots at both Canterbury and Herne Bay are on this coming Monday (at the time of posting).

This change to the service affects around 12,000 properties. It is not a decision we have taken lightly and we are sorry if it causes problems or inconvenience.

However, we are currently dealing with the most challenging situation with bin collections for many years. By taking this approach, we stand the best chance of

providing as good a service as we can for the district as a whole.

The many supportive comments the crews have received, both in recent weeks and more generally back to March, have been really appreciated and have helped to keep the show on the road.
Thank you for your continued patience and understanding.

KCC: 2021 Financial Consultation

Kent County Council are holding a consultation on their budget for 2021. They are asking residents to give them feedback on which services should be protected from budget cuts and whether there is support for an increase in council tax to help balance the budget.

A 2% increase would raise a further £14.4million to be spent on adult social care services and increase the KCC element for a band C property by a further £24 (or 46 pence per week).

The consultation runs from 14 October to 24 November 2020 and the document and questionnaire can be found here:


Mobile Library

Kent’s mobile library service will restart in Bridge from 17th September 2020.

The service will look and feel a little different. It will be delivered on a ‘Select & Collect’ basis, similar to the service currently operating in the open library buildings, with no public entry to the mobile vehicle. Customers will be able to return books and receive books they have pre-selected, alongside being able to talk to the mobile driver. Mobile library routes have been amended to accommodate COVID19 specific staff welfare issues and will run on a 4-weekly cycle.

Our service will be on Thursdays, 15:15-16:00 on rota “Monthly Blue 2”

  • Thursday 17th September
  • Thursday 15th October
  • Thursday 12th November

Web link. Search for location “Greencourt”

Post Office Returning

There will be a service every Wednesday 9am to 11am in The Red Lion starting 8th July.

All Post Office services should be available

Please use it; we won’t get offered more hours unless we do.

Thanks to all who have worked towards this

Soaring Water Usage

With everyone stuck at home and the holiday weather, South East Water have seen a soaring demand in water usage. Read more to find out how you can help.

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